Credit Control For Your Business
Do you hate chasing your invoices?
Does it feel like there just isn’t enough cash coming in, or does it feel like you’re destroying the good business relationships you’ve taken so much effort to build by chasing overdue bills and invoices?
It can be difficult to find time to keep on top of who owes you money. Having to contact them again and again chasing it can be just plain uncomfortable.
A proper credit control system needs someone to be in constant, regular contact with your customers, not just a single call or email when an invoice becomes overdue. A VA can help to remove the personal connection so that you don’t have to call overdue customers yourself, whilst still being friendly and in keeping with your business.
Let’s face it, it’s awkward asking for money
Credit control essentially means chasing up your customers to remind them of their overdue invoices in a polite, professional and non-confrontational manner.
Of course, every business has some customers or clients that are not as eager to pay their bills as others. Dealing with credit control issues takes an expert with more than just financial experience. They need people skills as well. Approaching this with just the right balance can improve your business’ cash flow immensely, without damaging long-term customer or client relations.
Outsourcing your credit control issues to a skilled VA allows you to focus your time and energy where it will do the most good, whilst still knowing that your clients are being dealt with attentively, professionally and politely.
Proper credit control and management can have the following effects:
- Improved cash flow via reduced ‘debtor days’
- Fewer customer disputes
- Lower administration costs
- Less bad debt and lower debt exposure
- More time to focus on your business
- Peace of mind that your credit control is in safe hands
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